Lux Phone is Sydney's trusted iPhone repair specialist, located in Auburn. We repair every iPhone model from iPhone 7 and iPhone SE through to the latest iPhone 16 Pro Max — screens, batteries, charging ports, cameras, water damage, Face ID and back glass. Most iPhone repairs are completed same-day, often while you wait, with a 6-month warranty on parts and labour. Customers regularly travel from Parramatta, Bankstown, Burwood, Strathfield, Lidcombe, the Sydney CBD and the Eastern Suburbs to our Auburn shop because our pricing is consistently lower than CBD repair shops and Apple Service Centre, with the same repair quality and same warranty.
Simple, flat pricing from our Auburn shop. Prices include parts, labour, and our 6-month warranty. No hidden fees, no diagnostic charges, no card surcharges. Final quote confirmed when you visit or call us.
| Repair | Price |
|---|---|
| iPhone screen replacement — all models (iPhone 7 to 16 Pro Max) | $99 flat, all models |
| Battery replacement | $99 |
| Charging port / camera / power button / home button / water | $79 |
| Diagnostic | Free |
Final quote confirmed at time of visit.
Battery replacement at Lux Phone uses high-capacity replacement cells that match factory specification. Most batteries are completed in 30 to 60 minutes while you wait, and your data and apps stay completely intact. Battery replacement is $99, always quoted upfront before any work begins.
Water damage diagnostic is free. If your iPhone has been dropped in water, fell in the toilet, soaked from rain, or exposed to liquid in any way, bring it in as soon as possible — every hour matters. Our process: ultrasonic cleaning of the logic board with isopropyl alcohol, controlled drying chamber to remove all moisture, replacement of any corroded components, and a full functionality test. Water repair is $79, and we always quote upfront once we know what was damaged. The sooner you bring it in, the better the chance of recovery.
Lightning port not charging? Charging only at certain angles? In our experience, the most common cause is lint and pocket debris stuck in the port — we clean it thoroughly first, free of charge, before quoting any actual repair. If the port itself is genuinely damaged, port replacement is $79 and is typically completed within an hour.
Front camera, rear camera, ultrawide lens, telephoto, ProRes, ProMotion — we repair all iPhone camera modules. Common issues include blurry photos, won't focus, stuck on black screen, cracked lens cover, or rattling autofocus. Camera repair is $79 depending on which camera is affected.
Cracked iPhone back glass? Bring it in for a free quote. iPhone 8 to iPhone 11 is straightforward. iPhone 12 onwards has fused MagSafe coils which require careful handling — we always preserve MagSafe functionality during back glass replacement.
These are the iPhone issues we see and fix every day at our Auburn shop:
Our process is straightforward and transparent. We don't push extras or upsell. Here is exactly what happens when you bring your iPhone to us:
| Repair Type | Typical Time |
|---|---|
| Screen replacement (most models) | 30 min – 2 hours |
| Battery replacement | 30 – 60 min |
| Charging port repair | 1 – 3 hours |
| Camera replacement | 1 – 2 hours |
| Water damage assessment | Free, 30 minutes |
| Water damage full repair | 24 – 72 hours |
| Back glass replacement | 1 – 2 hours (some models 24h) |
| Frame straightening | 24 hours |
| Board-level repair (water damage logic board) | 2 – 5 business days |
Most customers wait while their iPhone is repaired. For complex repairs like water damage on the logic board, we give you a precise pickup time and call when ready.
Sydney has dozens of iPhone repair shops — here is what makes Lux Phone different:
Use Apple Service Centre if: you have active AppleCare+ and its excess fees work out cheaper for you. You specifically need OEM Apple parts and Apple's official 12-month repair warranty. You don't mind the longer turnaround and the appointment system. Your iPhone is brand new and still in original Apple manufacturer warranty for an unrelated issue.
Use Lux Phone if: you don't have AppleCare+ (most people don't beyond the first year). You want same-day service. You want a more affordable price for the same repair quality. You're outside Sydney CBD and want a closer Western Sydney option. You want to deal with a real shop where you can walk in, see the technician, and pay only after testing. Your iPhone is older where out-of-warranty Apple pricing makes repair uneconomic.
For most customers without AppleCare+, independent repair is typically much cheaper than out-of-warranty Apple service while providing equivalent repair quality. The choice usually comes down to: do you want speed and savings, or Apple's official service warranty?
iPhone screens come in different quality tiers, and not all aftermarket screens are equal. Here's an honest breakdown:
At Lux Phone our standard service uses high-grade OLED replacement for iPhone X and newer. We tell you exactly what's being installed before any repair starts. If you specifically want OEM Apple refurbished, ask us — we source when available, usually at a higher price.
Water damage is one of the most common iPhone problems we see, and most cases are recoverable if handled correctly in the first 24 hours. Here is what to do — and not do — if your iPhone gets wet:
Timing matters: iPhones have the best chance of full recovery when brought in within 24 to 48 hours of damage. The longer water sits inside, the more corrosion can spread to the logic board. Don't wait.
iPhone battery health degrades naturally over time. Apple's official threshold is 80 percent — below this, performance throttling kicks in to prevent unexpected shutdowns. You'll notice your iPhone gets sluggish even though hardware is otherwise fine.
We replace iPhone batteries with high-capacity OEM-grade cells that match factory capacity. After replacement, your battery health resets to 100 percent and full performance returns including peak processor speed. Most battery replacements are completed in 30 to 45 minutes. Your data, apps, photos, and settings stay completely intact — battery replacement does not touch storage.
Customers regularly travel to our Auburn shop from across Sydney. We are 5 minutes walk from Auburn train station on the T2 Inner West & Leppington line and the T3 Bankstown line, with parking available at Auburn Central:
iPhone screen replacement is $99 flat for all models, from iPhone 7 through to iPhone 16 Pro Max. No per-model ladder. Final quote confirmed at time of visit.
Most screen and battery repairs are completed in 30 minutes to 2 hours, while you wait. Complex repairs like water damage take 24 to 72 hours. Board-level repairs may take 2 to 5 business days. We always communicate the expected timeline upfront.
We use a mix of OEM-grade refurbished Apple parts and high-grade aftermarket parts depending on availability and your budget. We always disclose what's being installed. If you specifically want genuine Apple OEM, we source on request.
Apple's standard 12-month manufacturer warranty does not cover screen damage anyway. If your iPhone is in active warranty for an unrelated issue (motherboard fault, battery defect under warranty), Apple should still service those issues under Australian consumer law. AppleCare+ is voided by non-Apple repair — if you have active AppleCare+, use Apple first.
Yes. Most water damage is recoverable if brought in within 24 to 48 hours. Free assessment, then ultrasonic cleaning and component replacement as needed. Success rate is high within 48 hours, drops sharply after a week.
Yes. Most repairs (screen, battery, charging port) are completed the same day, often while you wait — typically 30 minutes to 2 hours.
No. Walk-ins welcome at Auburn Central Shopping Centre, Shop Q44, 57-59 Queen Street, Auburn NSW 2144.
Yes. We repair every current generation iPhone including iPhone 16 series and iPhone 15 Pro Max.
6 months on parts and labour for all repairs. If a replaced part fails within 6 months from normal use, we replace it again at no charge.
Our Auburn Central Shopping Centre shop is the only physical location. Five minutes walk from Auburn train station. Mail-in service can be arranged on request.
Lux Phone
Auburn Central Shopping Centre, Shop Q44
57-59 Queen Street, Auburn NSW 2144
Phone: 0428 565 301
Email: luxphoneauburn@gmail.com
Open: Mon–Sat 08:30–18:00, Sun 09:00–17:00
Five minutes walk from Auburn train station (T2 / T3 lines)